yup, same with sengkang, my best record was a mere 12.5km/l and thats during the run in period somemore.
i complained and same thing, brought me out for a test drive. went to top up till the brim, and went on expressway and back to the same station. clocked 16.Xkm/L. So i lost the war, the foreman jus looked at me, bling bling and said, OK wat...wah i suck thumb..
the tip he thought me was rev it up to 2.5k rpm, and keep it there till ur desired speed. thereafter, release the accelerator and try to cruise below 2k.
explanation for revving at 2.5k was that u wont be "dragging" the gear, or simply put, the gear changes quicker, u reach ur desired speed faster, and hence wont step on the accelerator as much...
anyway, been 3 yrs now, been clocking 10+ km/L. Good days about 11+km/L