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Author Topic: Rattling sound at the driver's door  (Read 12054 times)

Offline Jazz

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Re: Rattling sound at the driver's door
« Reply #20 on: July 02, 2008, 10:43:30 PM »
Quote from: alantan9 on July 02, 2008, 10:25:03 PM
Hmmz not correct solution ah? But i notice somehow the sound is gone leh....lol.

Go back TCM and ask them why need a sponge to reduce the noise.  :smile:
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Offline alantan9

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Re: Rattling sound at the driver's door
« Reply #21 on: July 02, 2008, 11:22:06 PM »
Alrite i shall do that when i have the time this week....damn TCM....haha.
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HumbleCar

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Re: Rattling sound at the driver's door
« Reply #22 on: July 05, 2008, 12:03:25 AM »
Quote from: darrylker on June 26, 2008, 10:25:38 PM

Feedback so much to my SC that he changed to Kah Motors now. Then two weeks ago a new SC called me to introduced that he'll be my new SC...have yet to call him for new feedback... :devil2:

Din know TCM got such service.  What is the purpose of introducing the new SC to you?  What is expected from the new SC?  After I bought car and settled everything, never hear from SC liao leh.  Is SC expected to keep in touch with customers?
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Offline darrylker

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Re: Rattling sound at the driver's door
« Reply #23 on: July 06, 2008, 02:16:20 AM »
I wonder too...the letter states that my prev SC has resigned & TCM assigning a new SC to assist in matters pertaining to our ride + business card...sounds like there's value-added customer service...will definitely try to meet him in person during my next servicing@Ubi... :devil2:
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Offline Jazz

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Re: Rattling sound at the driver's door
« Reply #24 on: July 06, 2008, 11:22:30 AM »
Quote from: HumbleCar on July 05, 2008, 12:03:25 AM
Din know TCM got such service.  What is the purpose of introducing the new SC to you?  What is expected from the new SC?  After I bought car and settled everything, never hear from SC liao leh.  Is SC expected to keep in touch with customers?

Do you received a yellow form survey after each service?  :smile:
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HumbleCar

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Re: Rattling sound at the driver's door
« Reply #25 on: July 06, 2008, 10:19:24 PM »
Quote from: Jazz on July 06, 2008, 11:22:30 AM
Do you received a yellow form survey after each service?  :smile:

Don't recall receiving yellow form.  But after each service will receive a sms to give feedback by calling a number.
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Offline darrylker

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Re: Rattling sound at the driver's door
« Reply #26 on: July 07, 2008, 12:34:10 PM »
Quote from: Jazz on July 06, 2008, 11:22:30 AM
Do you received a yellow form survey after each service?  :smile:

Yup, I do recall receiving a survey form attached together with my official receipt after every servicing...usually mailed back to them abt 3 days after servicing in case sth not right & can feedback...surprising thing is I also receive a call from TCM SC 1 week after servicing to ask abt my ride... :cool2:
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Offline papajo82

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Re: Rattling sound at the driver's door
« Reply #27 on: July 07, 2008, 03:00:56 PM »
As for me, i hear rattling noise from my front passenger door. Normally will hear at high speed, above 80km/h. I think it is my visor knocking against my window to due wind pressure but may be due to more underlying problems also. The noise will come occasionally so to me, if complain to TCM also and ask them to test drive my car.... cant highlight the problem if the noise do not appear at that point of time  :blink: So the best is to turn up the volume and enjoy the music.. :bleh: Maybe, for my next servicing, try my luck and complain.
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Offline Jazz

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Re: Rattling sound at the driver's door
« Reply #28 on: July 07, 2008, 07:20:25 PM »
Quote from: darrylker on July 07, 2008, 12:34:10 PM
Yup, I do recall receiving a survey form attached together with my official receipt after every servicing...usually mailed back to them abt 3 days after servicing in case sth not right & can feedback...surprising thing is I also receive a call from TCM SC 1 week after servicing to ask abt my ride... :cool2:

When I put poor reviews, then the SE will call me up.  :D
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