Author Topic: StarJ 2 year maintenance program vs NPMP  (Read 26122 times)

Offline Sunburnt

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StarJ 2 year maintenance program vs NPMP
« on: October 11, 2009, 12:24:20 AM »
Anyone use StarJ for maintenance before?

Saw their 2yrs package at http://www.star.com.sg/STARTIMES/issue5/pdf/p2.pdf for $788 vs NPMP at $1091.

Price looks good but unsure how is their service and if parts coverage comparable to NPMP or not...


Offline robtan99

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #1 on: October 11, 2009, 09:03:59 AM »

No matter how u mixed with 3+1, u will be getting 2A + 1B +1C.

Considering Autosaver without package service and factor 4 servicing, 98+98++195+260 = 651. (havent minus $15 discount per servicing for member)

Difference willl be if they are covering parts but i doubt so with this kinda of price.

Anyone use StarJ for maintenance before?

Saw their 2yrs package at http://www.star.com.sg/STARTIMES/issue5/pdf/p2.pdf for $788 vs NPMP at $1091.

Price looks good but unsure how is their service and if parts coverage comparable to NPMP or not...



Offline alex

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #2 on: October 11, 2009, 11:05:48 PM »
Bro,

I not sure what is include in the service package?
but for a peace of mind, and the service.
I will stick to Tan Chong if only 200 to 300 different.
At least Tan Chong understand ur car better.

Or else if u want cheap.
Don take any packAGE.
Just go outside and do your servicing.
Change what u need.

Actually all these check list, some time i also find Bull S**t.
It all depend on the person doing the job.

Offline alex

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #3 on: October 12, 2009, 09:28:26 PM »
Hi,

I have called up.
The package don include brake pad, brake shoes, bulb, belt.

So please take note.

Offline Sunburnt

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #4 on: October 12, 2009, 10:32:17 PM »
Thanks Alex!  :smile:

Looks like NPMP is still the best value with peace of mind.  :thumbsup:

Offline alex

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #5 on: October 12, 2009, 10:54:48 PM »
Ya,

After consider many option!!!!!!!!!!!
I going for my 2nd term on my 60k servicing.
Now hitting 55k.
For a peace of mind.

What about u?

Offline Sunburnt

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #6 on: October 13, 2009, 09:10:00 AM »
Hitting 40k soon...so have been looking ard for options too...

Had been servicing at Autosaver after finished those free servicings by TCM.

Recently went back to TCM to check on steering coupling and on the servicing sheet they left a "Poor servicing history" remark... :glare:
 

Offline gunner1976

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #7 on: October 13, 2009, 10:36:24 AM »
Hitting 40k soon...so have been looking ard for options too...

Had been servicing at Autosaver after finished those free servicings by TCM.

Recently went back to TCM to check on steering coupling and on the servicing sheet they left a "Poor servicing history" remark... :glare:
 

hi bro,

me too... TCM told me to come back for servicing if i had warranty claims. so bobian...went back @ 50K

Offline carowner

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #8 on: October 13, 2009, 05:02:25 PM »
Any idea which make of engine oil is StarJ using?

Offline alex

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #9 on: October 16, 2009, 09:44:56 PM »
Most likely inhouse brand.

Offline jovially

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #10 on: November 06, 2009, 12:46:04 PM »
If we would like to sign up TC NPMP program, should it be done after the 3rd free servicing?

Offline stdfrank

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #11 on: November 06, 2009, 11:47:33 PM »
one drawback of tc is no discount if you bring in your own engine oil. I wanted to sign up, but not sure how is their oil.

Offline Midnight

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #12 on: November 07, 2009, 02:06:14 AM »
Nissan use FastFlo oil, think is weight 40. Think FC is poorer compared to u use your own oil at weight 30.

Prev i use own oil W30. Signed up NPMP and use their FastFlo. i notice my FC is higher now  :(

Offline valeon

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #13 on: November 07, 2009, 12:27:26 PM »

I recently changed to 40. FC is poorer compare to 30  :nonod:

Offline alex

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #14 on: November 07, 2009, 11:49:45 PM »
Don go back to TC.
If warranty over and if EO is really a concern.
Cos we have many choice of EO outside.
And cheaper too.

Even you sign up NPMP it don cover or extend ur part.
But it you want a peace of mind.
Then bo bian lo. :smile:

Offline tayyw76

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #15 on: November 08, 2009, 01:16:15 AM »
my previous company send their car to starj at portsdown to service n repair many times but they cant seems to get the problem solved... send to local agent, agent say this part spoil need to repair then send to starj they save another part spoil not the part that the agent say spoil and change what they seems to be spoil.. then when drive out still got the same problem no doubt having the part replace..... so who is better??? local agent or Starj??? u decide for yourself.... wanna save but actually paying much more...... this is the lesson i learn so i wun even give it a thought when come to starj.... this is my personal views only so if think that starj is good then go and sign with them....

Offline alex

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #16 on: November 08, 2009, 10:46:33 AM »
Hi,
True.
Just a matter of " Heng Suai ".
Just like my Latio keep going to the left after servicing in one of the servicing center ( Tan Chong ).

In the end i was arranged to another service center ( Tan Chong )to rotate and aligment wheel back.
And it fine now.
Just to share my experiance with u guys.

That to say everywhere are the same.
Just becareful and look out for a bigger servicing center, eg: Comfort Delgro, Orix and etc.
At least there a standard and channel for complaint, if not happy with the quality of the job.

Offline clarence

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #17 on: November 09, 2009, 03:14:27 PM »
Minor servicing requiring just oil change - 10K and 30K km, go to any external workshops

Major servicing requiring CVT or autobox oil change / brake oil change at 20K and 40K km - Go to Tan Chong

Offline alex

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #18 on: November 09, 2009, 06:25:57 PM »
Bro,

Just my point of view.
If were to go back for major servicing.
Then as well take uip the plan ( NPMP ).
Cos major servicing in Tan Choon not cheap.
Parts not included, eg: belt, brake pad, CVT oil and etc.
You have to pay extrs $123 for the oil if not under plan.

pchmj

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #19 on: November 09, 2009, 08:05:16 PM »
I did some calculations on the package for other workshop, autosaver. Find out I can't really save much and if I encounter any small problem, I got to pay even more if do outside. Just 1 small thing in the 2 year possible to pay more already. If take NPMP, got any problem somewhere with the car (funny noise or whatever) can just complain to TC, most of the time they solve for free. If you do outside, may have to pay to change this change that and there's no guarantee.

Had many bad experiences with external workshop, especially those small shops.