Author Topic: StarJ 2 year maintenance program vs NPMP  (Read 26123 times)

Offline Zerogravity

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #20 on: November 09, 2009, 09:58:43 PM »
I did some calculations on the package for other workshop, autosaver. Find out I can't really save much and if I encounter any small problem, I got to pay even more if do outside. Just 1 small thing in the 2 year possible to pay more already. If take NPMP, got any problem somewhere with the car (funny noise or whatever) can just complain to TC, most of the time they solve for free. If you do outside, may have to pay to change this change that and there's no guarantee.

Had many bad experiences with external workshop, especially those small shops. 

Agree with you (personal opinion)....

Offline jovially

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #21 on: November 10, 2009, 07:41:35 AM »
I did some calculations on the package for other workshop, autosaver. Find out I can't really save much and if I encounter any small problem, I got to pay even more if do outside. Just 1 small thing in the 2 year possible to pay more already. If take NPMP, got any problem somewhere with the car (funny noise or whatever) can just complain to TC, most of the time they solve for free. If you do outside, may have to pay to change this change that and there's no guarantee.

Had many bad experiences with external workshop, especially those small shops. 

I have to agree with you, at least for me, esp my old car. tried a few workshop outside, some even highly recommended in the forum, but end up paying more and problem not solve. sigh..

Offline erictay_82

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #22 on: December 31, 2009, 02:00:43 PM »
I have completed my 1st 3 free servicing.
Thinking of signing up the NPMP, any ideas how much it cost?
Is there any deadline by when we must finish the NPMP package?

Offline Roy

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #23 on: January 01, 2010, 01:21:10 PM »
From personal experience.

I noticed a lot of workshops outside are not very familiar with our model. One of the workshop even told me Latio dun have air con filter so no need to change...  :crycry: One of my mechanic friend told me to service my car at TC instead. Cause the engine design is not the typical japanese engine (More to renault engine), it is a headache to them when they see latio coming in their workshop they rather earn less by doing other japanese brand. Also when comes to 100K changing of spark plug they need to get special tools (not available easily) to open in order to reach it (at less 3/4 to 1 day to do it). Recently just change my brake pad at $105 (original) w/o labour charge. (no OEM one in market currently, nissan are controlling most of the spare parts). After trying 3 servicing outside with 3 different workshop. I personally feel that it is time to go back to TC no doubt their NPMP are ex. I agree that if one tries to save that few $$S you might end up paying more. My 2 cents worth.

Offline dsrio

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #24 on: January 01, 2010, 08:20:57 PM »
this is my fear also, my npmp still got 1 service left, actively sourcing outside workshop familiar with latio but seems no bro here can recommend 1 workshop with mechanic really familiar with latio. think bobian will sign another npmp with TCM.
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Offline nakshire

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #25 on: January 02, 2010, 12:10:13 AM »
same here, if lets say you found  any external one, remember to tell me also... can try together.

Offline limck007

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #26 on: January 02, 2010, 10:14:38 AM »
this is my fear also, my npmp still got 1 service left, actively sourcing outside workshop familiar with latio but seems no bro here can recommend 1 workshop with mechanic really familiar with latio. think bobian will sign another npmp with TCM.

u can try look for eagleyes647 (rick).. i believe he has contact

or u can go Autoaid (at Enterprise Hub) for servicing.. The mechanics is ex-TCM mechanics.. so they are familiar with the service Service >> not sure as personally i have not tried yet

LaChio

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #27 on: January 02, 2010, 01:14:28 PM »
Car servicing is basically changing of engine oil and oil filter plus checking or changing (if necessary) of brake pads, belts, battery, tyres rotation, coolant and other oil, etc. Any workshop also can do.

The only difficult one is maybe changing of the spark plugs (every 100,000km). That may require more specialised workshop.

I did my 90k servicing with my own engine oil at outside workshop. I only paid $30 nia. Car is running just as good, nothing wrong wat. Important thing is to use good engine oil for which I'm very particular and willing to spend.

Only major servicings (every 40k) and my next servicing at 100k (because of changing spark plugs), I may go to Autosaver. I don't believe in servicing at TC. They are so expensive and what they do or didn't do we also don't know. We only send in the car and collect later. At outside workshops, we can stand there and watch everything they do (if we want) and it's so much cheaper.

Offline nakshire

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #28 on: January 02, 2010, 01:39:43 PM »
Car servicing is basically changing of engine oil and oil filter plus checking or changing (if necessary) of brake pads, belts, battery, tyres rotation, coolant and other oil, etc. Any workshop also can do.

The only difficult one is maybe changing of the spark plugs (every 100,000km). That may require more specialised workshop.

I did my 90k servicing with my own engine oil at outside workshop. I only paid $30 nia. Car is running just as good, nothing wrong wat. Important thing is to use good engine oil for which I'm very particular and willing to spend.

Only major servicings (every 40k) and my next servicing at 100k (because of changing spark plugs), I may go to Autosaver. I don't believe in servicing at TC. They are so expensive and what they do or didn't do we also don't know. We only send in the car and collect later. At outside workshops, we can stand there and watch everything they do (if we want) and it's so much cheaper.

Mind sharing with us which workshop you go to?

I changed my spark plug recently, mileage at 43000km. My FC increased from 9km/l to 12.5km/l instantaneously. This is for the first tank, will be observing for future FCs.

Offline hwaa

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #29 on: January 02, 2010, 01:59:46 PM »
i have experiences with starj over at portsdown and i personally don't advise pple going there. there are far too many workshops out there that's so much better. do your homework.  :thumbsup:


Offline dsrio

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #30 on: January 02, 2010, 02:20:12 PM »
Mind sharing with us which workshop you go to?

I changed my spark plug recently, mileage at 43000km. My FC increased from 9km/l to 12.5km/l instantaneously. This is for the first tank, will be observing for future FCs.

so fast change spark plug? mine was told to change at 100k by TCM, so still got round 2 years to go, but if changing spark plug will result in better fc, i should seriously consider.
Objects in mirror are losing

Offline erictay_82

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #31 on: January 02, 2010, 03:24:53 PM »
I did a count if we do not sign up for NPMP and still go to TCM for servicing.
The price is abt the same....but TCM is claiming that NPMP is cheaper if we sign up.

Anyone know how they claim this?

Offline nakshire

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #32 on: January 02, 2010, 05:18:01 PM »
so fast change spark plug? mine was told to change at 100k by TCM, so still got round 2 years to go, but if changing spark plug will result in better fc, i should seriously consider.

These are the articles that I read which made me damn determined to get my plugs replaced.


Spark Plugs

Ensure your spark plugs are in good condition. Renew the plugs and wires at intervals specified by the owners manual. This will keep all cylinders firing properly resulting in higher efficiency.

Read more: Car - Fuel Efficiency
http://www.whatprice.co.uk

Follow the Recommended Maintenance
A vehicle that is well maintained means it will operate with greater efficiency. This not only improves your overall vehicle performance, but it will improve your fuel economy as well. Fouled spark plugs or a clogged fuel filter will affect your fuel economy. Proper maintenance also means using the right octane gas and the recommended grade of motor oil. Using the recommended types for your vehicle will give you optimum fuel economy — and can save you money as well. Check your owner's manual for your vehicle's recommendations and have maintenance performed regularly by a dealer or reputable mechanic.

Top 10 Tips for Improving Your Fuel Economy
« Last Edit: January 02, 2010, 05:21:07 PM by nakshire »

Offline iwilly

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #33 on: January 02, 2010, 06:16:04 PM »
I did a count if we do not sign up for NPMP and still go to TCM for servicing.
The price is abt the same....but TCM is claiming that NPMP is cheaper if we sign up.

Anyone know how they claim this?

any wear and tear or faulty parts TCM found, TCM will replace for u free if under NPMP
道不同,不相为某

Offline jovially

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #34 on: January 02, 2010, 08:05:53 PM »
any wear and tear or faulty parts TCM found, TCM will replace for u free if under NPMP

I don't think TC will "automatic" found any faulty parts for us, we are the one feedback to them and get them to replace it for us.
I have bad experience with TC Ubi service centre whenever I go there for servicing. 
The next servicing may need to try other site util warranty over, any recommendation?


Offline Sunburnt

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #35 on: January 02, 2010, 08:26:06 PM »
I have bad experience with TC Ubi service centre whenever I go there for servicing. 
The next servicing may need to try other site util warranty over, any recommendation?

Technically any TC service centres is the same. But I prefer TC Bt Timah for better customer svc. Their Ubi centre customer service is simply poor.
Simple logic - TC Main Office there + Bt Timah they serving mostly district 10 customers. If they can't provide the best service there...then where?
Further more, u can complain at main office there directly!

From online service booking, you can always see Bt Timah one always fully booked frequently. So that just speaks for itself or maybe its just so that bt timah got a lot of nissan owners  :smile:

Offline Zerogravity

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #36 on: January 02, 2010, 09:06:04 PM »
Technically any TC service centres is the same. But I prefer TC Bt Timah for better customer svc. Their Ubi centre customer service is simply poor.
Simple logic - TC Main Office there + Bt Timah they serving mostly district 10 customers. If they can't provide the best service there...then where?
Further more, u can complain at main office there directly!

From online service booking, you can always see Bt Timah one always fully booked frequently. So that just speaks for itself or maybe its just so that bt timah got a lot of nissan owners  :smile:

I believe Bukit Timah got more continental car owners....haha  :D

Offline jliow

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #37 on: January 02, 2010, 11:33:34 PM »
FYI pple, when I signed up NPMP I was unconditionally offered shogun EO.

Unlike some comments here, the techs "automatically" replaced rear break shoes, resurfaced brake disc, changed fan belts, timing belts, amongst other things.

Was really surprised at the amount of wear items changed at 40K, my estimate cost on these parts are $300-400. Therefore NPMP is definitely worthwhile. I did my Service at TCM BT

Offline erictay_82

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #38 on: January 02, 2010, 11:50:42 PM »
Did you pay extra for Shogun EO? I norm go tpy...so far ok.

Offline jliow

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #39 on: January 03, 2010, 12:11:48 AM »
Did you pay extra for Shogun EO? I norm go tpy...so far ok.


I stated unconditionally