Author Topic: StarJ 2 year maintenance program vs NPMP  (Read 26125 times)

Offline jovially

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #40 on: January 03, 2010, 09:04:42 AM »
I agreed most of the servicing centre are the same, not only Nissan.
I can't tahan my milage drop from 15+ to 11.3 after servicing without issues properly fix or receiving more surprise such as more interior scratches, arm rest dented/cut mark etc etc, complain to SA, no answer, find excuse and walk away quickly. if they need to work under 18 degC, I'm ok and understandable but at least do a professional job.
Complain water leak into the car, standard answer, until you open the door and point to a portion of rubber is not in a good shape and not properly done up and ask them to compare other same car parked at the servicing centre, then they ageed to change it but at the end of the day, same, no stock. need to arrange another appointment.
Whenever ask them why the report stated issues fix or clean up, but in actual case is not, they will tell you not enough time la.... the issue need more time to fix la...  :( send the car at 9am and collect around 4pm with EO/Filter change etc, still not enough time.

Will try TC BT for my next servicing. otherwise, those issues won't fix and will accumulate. :smile:

« Last Edit: January 03, 2010, 09:31:08 AM by jovially »

LaChio

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #41 on: January 03, 2010, 04:07:10 PM »
Mind sharing with us which workshop you go to?
I went to a workshop in Bukit Merah Lane. I know the boss for many years liao. Can get even cheaper in JB if you bring your own EO. Labour + oil filter + engine flush cost RM37 (S$15.25) nia.

30, 50, 70, 90k are minor servicings (as in TC's package A). Usually changing of engine oil and oil filter plus some minor checks only.

LaChio

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #42 on: January 03, 2010, 04:19:14 PM »
These are the articles that I read which made me damn determined to get my plugs replaced.

Spark Plugs

Ensure your spark plugs are in good condition. Renew the plugs and wires at intervals specified by the owners manual. This will keep all cylinders firing properly resulting in higher efficiency.

Read more: Car - Fuel Efficiency
http://www.whatprice.co.uk

Follow the Recommended Maintenance
A vehicle that is well maintained means it will operate with greater efficiency. This not only improves your overall vehicle performance, but it will improve your fuel economy as well. Fouled spark plugs or a clogged fuel filter will affect your fuel economy. Proper maintenance also means using the right octane gas and the recommended grade of motor oil. Using the recommended types for your vehicle will give you optimum fuel economy — and can save you money as well. Check your owner's manual for your vehicle's recommendations and have maintenance performed regularly by a dealer or reputable mechanic.

Top 10 Tips for Improving Your Fuel Economy
I have gone through the articles and wondered which part of the articles made you so damn determined to get you plugs changed. :confused1:

Anyway, our Latio is using iridium plugs which are very much longer lasting than ordinary ones. Furthermore, the bible (owner's manual) also recommends that the spark plugs only need to be changed at 100,000km. I feel that your changing of the plugs at 43,000km is a bit too KS leh.

Offline nakshire

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #43 on: January 03, 2010, 07:30:24 PM »
I have gone through the articles and wondered which part of the articles made you so damn determined to get you plugs changed. :confused1:

Anyway, our Latio is using iridium plugs which are very much longer lasting than ordinary ones. Furthermore, the bible (owner's manual) also recommends that the spark plugs only need to be changed at 100,000km. I feel that your changing of the plugs at 43,000km is a bit too KS leh.

o cuz mhy fc was quite bad... and i was checking out everything that i can optimize fo increasig of the fc. left with the plugs, so changd it lor. actually i also feel that its a bit ks... but then for the sake of better fc, i just went for it and really it shot up leh. hmmm...

Offline nglipthian

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #44 on: January 04, 2010, 11:29:38 AM »
Hi Jliow,

I did check with TC and find out that we have to top up additional $$ if want to use Shogun in NPMP. May I know why you so sure that the oil use is Shogun? Is it listed in the receipt printed?

Regards

Offline jliow

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #45 on: January 05, 2010, 12:01:03 AM »
Hi Jliow,

I did check with TC and find out that we have to top up additional $$ if want to use Shogun in NPMP. May I know why you so sure that the oil use is Shogun? Is it listed in the receipt printed?

Regards

If I tua Kang U....tomorrow my Latio bang by lorry ok?

Offline Ying

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #46 on: January 05, 2010, 10:35:46 AM »
Hi Jliow,

I did check with TC and find out that we have to top up additional $$ if want to use Shogun in NPMP. May I know why you so sure that the oil use is Shogun? Is it listed in the receipt printed?

Regards

IMO depend on SE and his car is 2008 still under warranty. Mine is 2005, once I complain FC very bad, a SE at TPY picked the shogun for me without extra $. Then 2 servicing later I asked for shogun he charge me $10+.  :glare:

Offline nglipthian

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #47 on: January 05, 2010, 02:20:05 PM »
Hi Jliow,

Pls dun get me wrong. Just curious TC offer shogun for NPMP. I believe you but not TC.


Offline dsrio

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #48 on: January 05, 2010, 02:34:20 PM »
hi bro nglipthian, i understand coz by rite, shogun is not in npmp, i also need to top up if want shogun, but guess bro Ying already answered our queries on why got different treatment..
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Offline nakshire

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #49 on: January 05, 2010, 02:34:58 PM »
If I tua Kang U....tomorrow my Latio bang by lorry ok?

i like the way you say it. lol

Trust me, i wun dare to sompah such things.  :D

Offline nakshire

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #50 on: January 05, 2010, 02:35:48 PM »
IMO depend on SE and his car is 2008 still under warranty. Mine is 2005, once I complain FC very bad, a SE at TPY picked the shogun for me without extra $. Then 2 servicing later I asked for shogun he charge me $10+.  :glare:

Ying, mind sharing before they change to shogun what was your FC, and after is what leh?

Offline Ying

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #51 on: January 05, 2010, 03:03:47 PM »
Ying, mind sharing before they change to shogun what was your FC, and after is what leh?

paiseh, that was many months ago. still less than 10 due to my daily route. So the EO change does not help my FC for my extreme case but ride is smoother with shogun for my case again.

now my FC is 10~11 after trying some additive on Esso 92.
 

Offline jliow

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #52 on: January 05, 2010, 11:49:35 PM »
Hi Jliow,

Pls dun get me wrong. Just curious TC offer shogun for NPMP. I believe you but not TC.


it was my 40K servicing. So I never intended to sign NPMP, then the very friendly SE come attend to me, say staright away I want package C, then he ask me if I want to keep my car for long....sure I want...now COE so ex then countered propose NPMP. I tell him, eh your fasflo oil sucks leh...literally word for word, then he say u sign I will throw in Shogun.....ho say lor... :bleh:

The NPMP worth it la...so many parts and wear and tear stuff changed.


       **CARRY OUT 40,000KM SERVICE (UNDER NPMP PROGRAM)
-      COMPLIMENTARY:-ENGINE CLEAN, CAR WASH, VACUUM INTERIOR
-      DRAIN AND RENEW TRANSMISSION OIL (INCLUSIVE IN SERVICE PACKAGE)
-      USE "SHOGUN" FULLY SYNTHETIC ENGINE OIL
-      ** 1ST NPMP INTAKE
-      ROTATE AND BALANCE TYRES
-      CHK KNOCK NOISE WHEN TURN
-      CHK REAR BRAKE LAMP BULB - RENEW LHS/RHS BRAKE BULB
-      CHK BRAKE KNOCKING (FRT)
-      OWNER SIGN UP NPMP
-      RENEW STEERING COUPLING
-      RENEW ALL BELTING
-      R/I BOTH ROTOR DISC FOR ENGINEERING RESURFACE JOB (FRT)
-      MACHINING JOB TO RESURFACE BOTH ROTOR DISC
-      RENEW BOTH REAR BRAKE PAD OR SHOES & ADJUST HANDBRAKE

Offline jliow

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #53 on: January 05, 2010, 11:54:59 PM »
i like the way you say it. lol

Trust me, i wun dare to sompah such things.  :D

my latio never bang by lorry so means I never tua kang pple

Offline Roy

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #54 on: January 06, 2010, 12:21:33 AM »
Hi guys

FYI. Juz did my 70K servicing today (outside workshop). Was told to replace my latio "lower arm (G)" as it has crack. Replacement cost $750++. It is a common problem for latio after 50K mileage. Bros with NPMP better ask TC to check that point. Didnt known that area cost this much :crying:

Difficult to explain where is it cause it is block by the tyres however understand it is at joint area. The sympton is steering wheels become loose. when turn either left or right you will hear cracking sound. Also when turning, the wheels will response slower than normal. If ignore will cause the car to lost control.

Bros who known what i'm trying to said might want to elaborate more Thanks.

Offline jliow

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #55 on: January 06, 2010, 03:06:43 AM »
Hi guys

FYI. Juz did my 70K servicing today (outside workshop). Was told to replace my latio "lower arm (G)" as it has crack. Replacement cost $750++. It is a common problem for latio after 50K mileage. Bros with NPMP better ask TC to check that point. Didnt known that area cost this much :crying:

Difficult to explain where is it cause it is block by the tyres however understand it is at joint area. The sympton is steering wheels become loose. when turn either left or right you will hear cracking sound. Also when turning, the wheels will response slower than normal. If ignore will cause the car to lost control.

Bros who known what i'm trying to said might want to elaborate more Thanks.

u make it sound like a structural problem on the chassis......

nt sure what u talking.

LaChio

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #56 on: January 07, 2010, 05:02:19 PM »
FYI. Juz did my 70K servicing today (outside workshop). Was told to replace my latio "lower arm (G)" as it has crack. Replacement cost $750++. It is a common problem for latio after 50K mileage. Bros with NPMP better ask TC to check that point. Didnt known that area cost this much :crying:
I don't think NPMP covers everything. For example, if the CVT transmission is damaged and needs to be replaced, do you think TC will do it for free under NPMP?

Offline clarence

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #57 on: January 07, 2010, 05:18:51 PM »
If your CVT is faulty during the warranty period, Tan Chong is legally obliged to repair or replace it with a new CVT unit .

Offline clarence

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #58 on: January 07, 2010, 05:20:10 PM »
Hi guys

FYI. Juz did my 70K servicing today (outside workshop). Was told to replace my latio "lower arm (G)" as it has crack. Replacement cost $750++. It is a common problem for latio after 50K mileage. Bros with NPMP better ask TC to check that point. Didnt known that area cost this much :crying:

Difficult to explain where is it cause it is block by the tyres however understand it is at joint area. The sympton is steering wheels become loose. when turn either left or right you will hear cracking sound. Also when turning, the wheels will response slower than normal. If ignore will cause the car to lost control.

Bros who known what i'm trying to said might want to elaborate more Thanks.


Where is this lower arm G exactly located?

Offline Ying

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Re: StarJ 2 year maintenance program vs NPMP
« Reply #59 on: January 07, 2010, 06:16:24 PM »

Where is this lower arm G exactly located?

lower G spot loh  :fighting2: