Thumbs Ups for TCM!!!

[teo_jason]

I have been servicing outside ever since the 3 free servicing... but this afternoon i went back due to having some sound from  exhaust,engine area and suspension... without asking y i haven been serviciing with them... the service team went on to help  me troubleshoot the sound problems and tighten all the exhaust joints and replaced the parts causing the noise in this case - the air con compressor. After collecting the car... all the noise are gone!!! My gf cant even tell whether i started my engine......

Guess this will solve the myth that TCM will void your warranty if you dun go back and service with them... btw i did all these in the loyang workshop

Thank you TCM!

[iagree]

hi jason

good evening.
i saw abt 28 ppl view it but no response. so, let me start the 1st reply to ur topic.
sorry hor, question: are u working for tcm? thank u.

regards.

[Cheong]

hi jason

good evening.
i saw abt 28 ppl view it but no response. so, let me start the 1st reply to ur topic.
sorry hor, question: are u working for tcm? thank u.

regards.

  wat kind of question????

[limck007]

maybe the +ve remarks is too good to be true...

[shpesft]

Hmmm... Personally, the TCM service at Bukit Timah is so much better than TPY one Only reason I go to TPY is it's nearer my home Never tried the Loyang one though (too far)

[clarence]

The good service you get also depends on which Service Advisor you approach.

[jimmyng]

Hi Guys,

Same like jason, i din go back after the 3 free service. now mileage 30k+. went to loyang yesterday due to air con not cold, rear suspension noisy, center console squeakyng sound and fuel gauge not working properly.

but i was slapped with a bill of $70. wah lao..... the advisor told me that i din go back for sevice, tats y i m charge. next time, i should go to bt timah.


jimmy ng

[xuan511]

Hi Guys,

Same like jason, i din go back after the 3 free service. now mileage 30k+. went to loyang yesterday due to air con not cold, rear suspension noisy, center console squeakyng sound and fuel gauge not working properly.

but i was slapped with a bill of $70. wah lao..... the advisor told me that i din go back for sevice, tats y i m charge. next time, i should go to bt timah.


jimmy ng

ehh wait wait loyang one is at where? nearest I know is Ubi one leh..
Near where ar

[clarence]

But I thought I read in another thread that Tan Chong does not void your warranty if you service outside?

So it seems now that they really do void your warranty if you don't service with them. 

[gh05tss]

I stand by TPY TCM workshop, 7 years servicing with them, never once I face any problem with anyone in that workshop.

Good service

Before iagree going to throw me the question, here's my answer - No, I'm not from TPY TCM Workshop

[shpesft]

I stand by TPY TCM workshop, 7 years servicing with them, never once I face any problem with anyone in that workshop.

Good service

Before iagree going to throw me the question, here's my answer - No, I'm not from TPY TCM Workshop

Good for you bro... TPY has always given me problems... Once I got into such a quarrel that I refused to collect my car and I complained to the HQ... The manager from BT called me, gave me free 60k servicing (I'm on NMPM) with free option of replacement car while awaiting the repairs... Everyone from the counterstaff to the 2 SAs, mechanics and branch manager were rude to me then, insulted me and my profession... Very bad experience... Will never go back to TPY again...

[gh05tss]

Good for you bro... TPY has always given me problems... Once I got into such a quarrel that I refused to collect my car and I complained to the HQ... The manager from BT called me, gave me free 60k servicing (I'm on NMPM) with free option of replacement car while awaiting the repairs... Everyone from the counterstaff to the 2 SAs, mechanics and branch manager were rude to me then, insulted me and my profession... Very bad experience... Will never go back to TPY again...

Aiyo, that's bad. Lucky foe the past 7 years none of these sorts comes to me from them else I'm sure I will do the same like what you did...

[Jazz]

ehh wait wait loyang one is at where? nearest I know is Ubi one leh..
Near where ar

I also unaware Loyang has service center.

[wave]

I also unaware Loyang has service center.

i think he meant LOK YANG...

[Jazz]

i think he meant LOK YANG...

Thanks. Was so happy if Loyang do has a service center. 

[shpesft]

Aiyo, that's bad. Lucky foe the past 7 years none of these sorts comes to me from them else I'm sure I will do the same like what you did...

Sigh... That's why I'm still deciding whether I should get my 60K servicing there or go to bukit timah instead (the free one)

[gh05tss]

Sigh... That's why I'm still deciding whether I should get my 60K servicing there or go to bukit timah instead (the free one)

Go back to them....for the final nail ( if any )

[NSman]

i think he meant LOK YANG...

Wow..... Loyang & Lok yang sounds the same, but is totally diff places leh, Loyang at far east & lok yang at far far west.....

[shpesft]

Go back to them....for the final nail ( if any )

See how first... After that bad experience, pay me money also not keen to go back...

[teo_jason]

hi jason

good evening.
i saw abt 28 ppl view it but no response. so, let me start the 1st reply to ur topic.
sorry hor, question: are u working for tcm? thank u.

regards.

I not working for TCM..... HAd the same bad feeling abt it when i first go.. but was thinking in my mind no harm trying.... i guess i was lucky in getting a gd service advisor.....